Customer support

Need help? Please contact us via e-mail.

Our dedicated customer service team is happy to help with any questions you may have - whether it's about your order, shipping, our products, or anything else your wondering about. We’re passionate about providing you with the best support, so don’t hesitate to reach out to us!

Email: support@equinest.com
We are currently experiencing higher demand than usual, which means processing times may be slightly longer than normal. Our goal is to respond as quickly as we can, and we truly appreciate your patience.

Opening hours:

You are welcome to contact us by Email any time. Our usual answering time is 1-2 business days. Please note the following public holidays in Sweden, on which we are not available.
- April 18th (Good Friday)
- April 21st (Easter Monday)
- May 1st (International workers' day)
- May 29th (Ascension Day)
- June 6th (Sweden's National Day)
- December 24th (Christmas Eve)
- December 25th (Christmas day)
- December 26th (Boxing day)
- December 31st (New Year's Eve)



Customer support

Need help? Please contact us via e-mail.

Our dedicated customer service team is happy to help with any questions you may have - whether it's about your order, shipping, our products, or anything else your wondering about. We’re passionate about providing you with the best support, so don’t hesitate to reach out to us!

We are currently experiencing higher demand than usual, which means processing times may be slightly longer than normal. Our goal is to respond as quickly as we can, and we truly appreciate your patience.

Opening hours:

You are welcome to contact us by email any time. Our usual answering time is 1-2 business days. 

Please note the following public holidays in Sweden, on which we are not available: 

- April 18th (Good Friday)
- April 21st (Easter Monday)
- May 1st (International workers' day)
- May 29th (Ascension Day)
- June 6th (Sweden's National Day)
- December 24th (Christmas Eve)
- December 25th (Christmas day)
- December 26th (Boxing day)
- December 31st (New Year's Eve)










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